SHIPPING & DELIVERY POLICY

Shipping-delivery

Free standard Local Delivery

We provide FREE Standard local delivery to any address within Singapore.

SHIPPING & DELIVERY POLICY

However, do note that we do not deliver to PO Boxes, military or restricted areas, all naval ports and Jurong Island.

On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume.

Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

ORDER STATUS & TRACKING

All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment, from our warehouse. This could vary with circumstances such as online security checks, shipping restrictions, payment authorization, packing and dispatching of order. An email confirmation will be sent for all orders once received.

Local Deliveries

There are 3 delivery options available for customer, Standard , Express courier or Immediate Delivery. 

To serve you better, you may even choose the timing of your deliveries from 9am to 10pm, weekdays or Saturdays, regardless of Standard, Express couriers or Immediate Delivery.

Once the order has been dispatched, an email confirmation will be sent to you with the tracking number. You may check and track the delivery status of your orders with our local logistics partner, with your 6-digit Order Number. There will be an additional charge for re-delivery should nobody be present to receive the package. Please provide your recipient contact number under the address selected upon checkout in order for the courier company to contact you in case of any unforeseen circumstances.

  • Standard Local Delivery FREE

    FREE for all local orders and it takes approximately 7 working days to reach you from the time of order.

  • Express Courier S$5.00

    Available at an additional charge of $5.00 and it takes approximately 3 working days to reach you from the time of order.

  • Immediate Delivery S$20.00

    within 3 -5 hours from the time of order at additional premium charge

Express Courier & Immediate Delivery Option

  • Poppinspree provides an Express Courier & Immediate Delivery option in qualifying geographic areas.
  • The “Immediate Delivery” option is defined as a delivery courier service with a transit time of 3 -5 hours from the time of Purchase Order and fulfilled by Poppinspree, with a cutoff time of 2300 hrs local time Monday through Sunday.
  • The Express Courier & Immediate Delivery Option is only available in select Postal codes in the Singapore, the list of which is available upon request. Poppinspree reserves the right to modify such list of qualifying Postal codes in its sole discretion and shall not be required to provide you with notice of any such modifications. The qualifying Postal codes may also fluctuate in connection with the amount of your on hand inventory.
  • Poppinspree will be responsible for dispatch, pick up and deliver your orders within the time frame set forth above.
  • During peak season (defined as the dates on Valentine’s Day, Christmas Eve, New Year’s Eve and Chinese Lunar New Year Eve), a transit time of 6 – 9 hours may be impacted by changes to delivery courier SLAs.

International Shipping

For all international deliveries, the time taken is dependent on our logistics partners and their affiliates. However, rest assured that your order is safely on its way and you may track its status here.

Shipping time is estimated and commences from the date of shipping, not the date of Purchase Order. Shipping can take longer than expected due to invalid or incorrect address inputs, customs clearance procedures or any other causes.

TAXES, DUTIES & TARIFFS

For all international orders, you are solely responsible to pay for all import taxes, duties and tariffs (if any) as per your country’s governing laws in order to clear customs.

MODE OF PAYMENTS

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit  for more information. We do not accept cash payments or inter-bank transfers.

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